1. Introduction
Click.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Autonomous Revenue Engine platform and associated services (collectively, the "Services").
2. Information We Collect
- Account information such as name, email, and organization details.
- Business data you connect, upload, or sync (ad spend, CRM activity, sales outcomes, and cost data).
- Usage data, logs, and analytics related to how you interact with the Services.
3. How We Use Your Information
- To provide, maintain, and improve the Services.
- To generate predictive forecasts, diagnostics, and action recommendations.
- To respond to inquiries, support requests, and onboarding needs.
- To monitor security, detect fraud, and ensure platform reliability.
4. AI and Data Processing
The platform uses deterministic predictive models to forecast revenue outcomes. LLMs are used strictly for data cleaning, explainability, and reporting. We do not use your proprietary business data to train models for other customers.
5. Sharing of Information
- Service providers who support infrastructure, security, or support delivery.
- Legal or regulatory obligations, where required by law.
- Business transfers such as mergers or acquisitions, subject to confidentiality protections.
6. Data Security
We implement technical and organizational safeguards appropriate for the sensitivity of business data. No method of transmission or storage is 100% secure, but we continuously improve our protections.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us to exercise these rights.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will post updates here and revise the "Last Updated" date accordingly.
9. Contact Us
If you have questions about this Privacy Policy, contact us at privacy@click.ai.